Collapsible content
What Can I Return?
You may return any new, unopened items within 30 days of delivery for a full refund. Any used or open products can not be returned for a refund.
Return Costs
The buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.
When Will I Get My Refund?
Typically within 2 to 3 weeks. Most returns are fully refunded within 7 day after we receive and process your return.
What about exchanges or replacements?
Exchanges - We do not offer exchanges.
Replacements - We will replace any items that were broken or damaged during shipping! Please contact us by e-mail at darkhartscandleco@outlook.com with your order information and photos of the damaged item(s).